Empathy, how to say no and more in this week’s #TheEdit.

• What happened to empathy? We have become inured to human suffering, says Xochitl Gonzalez – The Atlantic
• The business case for love. When someone says they “love” doing a certain activity, it’s not a careless exaggeration, it means that when doing the activity, the person is flourishing – Harvard Business Review
• What happens to all the stuff we return? Online merchants changed the way we shop and made “reverse logistics” into a booming new industry – New Yorker
• What does the average British CEO look like, and do you break the mould?  Raconteur has analysed 2021’s census data to answer that question – Raconteur
• Do “greedy jobs” cause the gender pay gap? Mothers’ careers suffer when parents maximise their combined income, says a new book – The Economist
• How to say no. Put your yeses under the microscope – Psyche
• CEO Insight: Andy Gregory of BGF. BGF’s CEO talks about purpose, good growth and what it takes to lead change – The Beautiful Truth